Privacy Policy

Welcome to Artisan Brew Supply LLC (hereinafter referred to as “we” or “the Company”). We value your personal information and privacy. This Privacy Policy explains how we collect, use, store, protect, and disclose the information you provide when you visit this website and purchase coffee tools.

By using this website, you agree to the contents of this Privacy Policy.

I. Information We Collect

To provide you with products and services, we may collect the following information:

  1. Information You Provide Voluntarily
    Name
    Shipping Address
    Billing Address
    Email Address
    Contact Number
    Payment Information
    Customer Service Communication Content
  2. Automatically Collected Information

When you visit our website, we may automatically collect:

IP ​​Address
Browser Type
Device Information
Access Time
Browsing History
Cookie Data
Website Usage Data

  1. Order Information
    Purchased Goods Information
    Order Amount
    Payment Status
    Logistics and Delivery Information
    Return and Exchange Records
    II. Purpose of Information Use

We collect information primarily for:

Processing orders and payments
Arranging product delivery
Providing customer service support
Responding to your inquiries and requests
Improving website functionality and shopping experience
Preventing fraud and ensuring transaction security
Sending order confirmations and logistics notifications
Complying with legal and regulatory requirements
III. Use of Cookies

To improve user experience, we may use cookies and similar technologies to:

Remember your shopping preferences
Save shopping cart contents
Analyze website traffic
Improve website performance

You can manage or disable cookies through your browser settings, but some website functions may be affected as a result.

IV. Information Sharing and Disclosure

Artisan Brew Supply LLC will not sell, rent, or trade your personal information.

We may share necessary information in the following circumstances:

  1. Service Providers

Including:
Payment processing institutions
Logistics and distribution companies
Website hosting service providers
Customer support platforms

These partners may only use your information when providing relevant services.

  1. Legal Requirements

We may disclose relevant information in accordance with the law, as required by laws and regulations, court orders, or government agencies.

  1. Business Restructuring

In the event of a merger, acquisition, or asset sale, user information may be included as part of the transferred assets.

V. Data Security

We take reasonable technical and management measures to protect your personal information, including:

SSL encrypted transmission
Secure server storage
Access control
Secure processing of payment information

While we strive to ensure information security, internet transmission cannot guarantee 100% absolute security.

VI. Data Retention Period

We will retain your personal information for the period necessary to achieve the purposes described in this policy, or retain relevant records as required by laws and regulations.

When information is no longer needed, we will take reasonable steps to delete or anonymize the relevant data.

VII. Your Rights

Under applicable law, you may have the following rights:

Access to personal information

Correction of inaccurate information

Delete of personal information

Restriction of information processing

Objection to specific data use

Request a copy of data

To exercise the above rights, please contact us through the following methods.

VIII. Children’s Privacy Protection

This website does not sell products or provide services to children under the age of 13. We do not knowingly collect children’s personal information. If we discover any such cases, we will delete the relevant data promptly.

IX. Third-Party Links

This website may contain links to third-party websites. We are not responsible for the privacy policies or content of third-party websites. We recommend that you review their privacy policies when visiting such websites.

X. Privacy Policy Updates

We reserve the right to modify this privacy policy at any time. The updated policy will be posted on this page and will take effect from the date of posting.

We recommend that you check this page regularly to understand the latest privacy protection measures.

XI. Contact Us

If you have any questions, comments, or requests regarding this Privacy Policy, please contact us:

Email: miranda@artisanbrewsupply.com / help@artisanbrewsupply.com

Phone: 9409422068

We will respond to and process your request as soon as possible.

Thank you for your trust and support of Artisan Brew Supply LLC. We are committed to protecting your personal information security and privacy rights. ☕🔒