Terms of Service

Welcome to Artisan Brew Supply LLC (hereinafter referred to as “the Company” or “we”). Please carefully read the following Terms of Service before using this website and purchasing our coffee tools. By accessing this website or placing an order, you acknowledge that you have read, understood, and agree to abide by these Terms of Service.

I. Service Overview

Artisan Brew Supply LLC is committed to providing consumers with a variety of coffee tools and related accessories, including but not limited to:

Ceramic cup, Glass Storage Jars, French Press, Coffee Machine, Powder tamper, Pull Flower Tank

All products are subject to the actual information displayed on the page.

II. User Qualifications

Users who purchase goods using this website must:

Be at least 18 years old;
Have the capacity to enter into a legal contract;
Provide true, accurate, and complete information;
Comply with applicable laws and regulations.

We reserve the right to cancel orders or suspend services if false information or abnormal transaction behavior is discovered.

III. Product Information

We strive to ensure that product descriptions, images, prices, and inventory information on the website are accurate.

However, due to technical reasons, human error, or system update delays:

Product images are for reference only;
Product colors may vary depending on the display device;
Inventory quantities may change in real time;
Product prices may be adjusted.

If any obvious errors are found, we reserve the right to cancel the order and issue a refund.

IV. Orders and Payment
Order Confirmation

Once you submit your order and complete payment, we will send you an order confirmation notification.

Order confirmation does not represent final acceptance of the order. We reserve the right to cancel the order if:

Product is out of stock;
Payment failed;
Incorrect information;
Suspected fraudulent transaction;
Force majeure.

Billing Terms (Important)
One-Time Purchase Statement

All coffee tools and related products sold by Artisan Brew Supply LLC are one-time purchases.

This means:

The amount you pay only applies to the products purchased in this order;
It does not involve membership subscriptions;
It does not involve automatic renewals;
It does not involve recurring charges;
There are no hidden charges;
No additional automatic charges will be incurred after payment is completed.

Fees are only incurred when a customer actively submits a new order.

Payment Methods

We accept the payment methods shown on the website checkout page, including but not limited to:

Credit Card
Debit Card
Other supported secure payment methods

All transactions are processed through a secure payment system.

V. Logistics and Delivery

After successful order payment, we will arrange shipment according to our logistics policy.

Delivery time may be affected by the following factors:

Holidays
Weather conditions
Logistics service provider delays
Force majeure events

Estimated delivery time is for reference only and does not constitute a strict guarantee.

VI. Returns and Refunds

Customers can apply for returns or refunds according to our return and refund policy.

Return applications typically require:

Submitting an application within the specified time;
Providing order information;
Meeting the requirements of the return policy.

After approval, we will process the refund according to the refund process.

Please refer to the website’s return and refund policy page for details.

VII. Intellectual Property

All content on this website, including but not limited to:

Trademarks, Brand Names, Images, Product Descriptions, Page Design, Text Content, Graphics and Logos

are protected by intellectual property laws.

No individual or organization may reproduce, distribute, modify, or use this content for commercial purposes without written authorization.

VIII. Limitation of Liability

To the extent permitted by law, Artisan Brew Supply LLC shall not be liable for:

Indirect losses;

Loss of profits;

Data loss;

Third-party service interruption;

Network failure;

Force majeure.

Our maximum liability shall not exceed the actual payment amount of the relevant order.

IX. User Conduct Guidelines

Users shall not:

Provide false information;

Interfere with the normal operation of the website;

Conduct fraudulent activities;

Infringe intellectual property rights;

Disseminate illegal content;

Use the website for illegal activities.

If any violation is discovered, we reserve the right to restrict or terminate the relevant services.

X. Disclaimer

This website and product information are provided “as is”.

Except as expressly provided by law, we do not guarantee the following:

The website will operate continuously and without interruption;
The information will be absolutely accurate and complete;
The website will be free of technical errors;
The products will fully meet all individual user needs.

XI. Terms of Service Modification

We reserve the right to modify these Terms of Service at any time.

The updated terms will take effect immediately upon publication on the website. Continued use of this website constitutes acceptance of the revised terms.

Thank you for choosing Artisan Brew Supply LLC. We will continue to provide you with high-quality coffee tools and professional services. ☕