Artisan Brew Supply LLC is committed to providing customers with a satisfactory shopping experience. If you are not satisfied with your purchase of coffee tools, you can apply for a return and refund according to the following policy.
Return Period
Returns can be made within 30 days of receiving the goods.
Returns of Opened Goods
To protect customer rights, goods can still be returned after being opened. Please ensure that the goods and accessories are returned together so that we can process your application as quickly as possible.
Return Conditions
Goods can be returned within 30 days; Both opened and unopened goods can be returned; Please provide your order number or proof of purchase; Goods should be kept as intact as possible and include all relevant accessories.
Refund Processing
After receiving and verifying the returned goods, we will complete the refund processing within 3-5 business days. The refund will be returned to your original payment account. The specific arrival time depends on the processing time of the bank or payment institution.
Return Address and Contact Information:
Address: 725 N CLEMENTS ST, GAINESVILLE, TX 76240
Email:
miranda@artisanbrewsupply.com
help@artisanbrewsupply.com
Phone: 9409422068
Please provide the following in your email:
Order Number
Recipient’s Name
Reason for Return
Return Address
The return address is not fixed. Please do not send the item back directly. Please contact customer service to obtain the latest return address to ensure your return is processed smoothly.
Thank you for choosing Artisan Brew Supply LLC. We are dedicated to providing you with excellent products and services. ☕️